Notice of Privacy Practices
This notice describes how health information about you may be used and disclosed, and how you can access this information.
Our Commitment to Your Privacy
RNscrub Foot Care is committed to protecting the privacy of your health information. We are required by law to maintain the privacy of your protected health information (PHI), to provide you with this notice of our legal duties and privacy practices, and to follow the terms of the notice currently in effect.
We create and maintain records of the care and services we provide to help deliver quality nursing foot care and to comply with legal requirements. We understand that health information is personal, and we are committed to protecting it.
How We May Use and Disclose Your Health Information
The following describes the ways we may use and disclose your health information. We apply the minimum necessary standard — meaning we only use or share the minimum amount of information needed to accomplish the purpose.
Treatment
We may use your health information to provide nursing foot care services and to coordinate your care with other providers — for example, when referring you to a podiatrist or communicating with your primary care physician about a concern identified during a visit.
Healthcare Operations
We may use your information for internal operations including scheduling, quality improvement, staff training, and business management. This allows us to improve the care and services we provide.
As Required by Law
We will disclose your health information when required to do so by federal, state, or local law — including disclosures to public health authorities, law enforcement (in limited circumstances), or in response to a court order or subpoena.
Health Oversight Activities
We may disclose your information to health oversight agencies for activities authorized by law, such as audits, inspections, and investigations necessary for oversight of the healthcare system.
To Avert Serious Threat to Health or Safety
We may use or disclose your health information when necessary to prevent or lessen a serious and imminent threat to the health or safety of you, another person, or the public.
With Your Written Authorization
Any other use or disclosure of your health information — including most uses for marketing or sale of your information — requires your written authorization. You may revoke that authorization at any time in writing, and we will stop using your information for that purpose going forward.
Your Rights Regarding Your Health Information
You have the following rights with respect to your protected health information. To exercise any of these rights, please contact our Privacy Officer at the information listed below.
Right to Access Your Records
You have the right to inspect and obtain a copy of your health information that we maintain. We will provide access within 30 days of your request. A reasonable fee may apply for copies.
Right to Request an Amendment
If you believe the health information we have about you is incorrect or incomplete, you may request that we amend it. We may deny your request in certain circumstances, and if we do, we will explain why in writing.
Right to an Accounting of Disclosures
You have the right to request a list of certain disclosures we have made of your health information. This accounting covers disclosures made in the six years prior to your request, excluding disclosures for treatment, payment, and operations.
Right to Request Restrictions
You may request that we limit how we use or disclose your health information. We are not required to agree to all restrictions, but we will comply with any restriction you request regarding disclosures to a health plan if you pay out of pocket in full for the service.
Right to Confidential Communications
You may request that we communicate with you about your health information in a specific way or at a specific location. For example, you may ask that we contact you only by phone or only at a certain address. We will accommodate reasonable requests.
Right to a Paper Copy of This Notice
You have the right to receive a paper copy of this Notice of Privacy Practices at any time, even if you have agreed to receive it electronically. Contact us to request a copy.
Breach Notification
In the event of a breach of your unsecured protected health information, we are required by law to notify you without unreasonable delay, and no later than 60 days after we discover the breach. We will provide you with a description of the breach, the types of information involved, steps you can take to protect yourself, and what we are doing to investigate and mitigate the breach.
Our Communication Platform
RNscrub Foot Care uses Quo (formerly OpenPhone), a HIPAA-compliant communications platform, for calls and text messages. We have executed a Business Associate Agreement (BAA) with Quo, and all patient communications through this platform are handled in accordance with HIPAA's Privacy and Security Rules.
If you choose to communicate with us through other channels such as standard email, please be aware that standard unencrypted email may carry privacy risks. We recommend using our secure contact methods whenever sharing health-related information.
Our Legal Duties
We are required by law to maintain the privacy of your protected health information and to provide you with notice of our legal duties and privacy practices. We are required to abide by the terms of this notice while it is in effect.
We reserve the right to change our privacy practices and to make the new provisions effective for all the health information we maintain. If we make a material change to our privacy practices, we will update this notice and post the revised version on our website. Changes will apply to information we already have about you as well as any information we receive in the future.
How to File a Complaint
If you believe your privacy rights have been violated, you may file a complaint with us or with the U.S. Department of Health and Human Services. You will not be penalized or retaliated against for filing a complaint.
File with RNscrub
Contact our Privacy Officer directly:
Leonard I., BSN, RN, CFCS
Privacy Officer
File with HHS
U.S. Department of Health & Human Services
Office for Civil Rights
Toll-free: 1-800-368-1019
Contact Us
For questions about this notice or to exercise any of your rights, please contact our Privacy Officer: