Privacy Policy
This policy describes how RNscrub Foot Care collects, uses, protects, and discloses your personal and health information — and your rights under California and federal law.
Table of Contents
1Our Commitment to Your Privacy
RNscrub Foot Care is a private-pay, mobile nursing service operating in California. We are committed to protecting the privacy of your personal and health information. We collect only the minimum information necessary to provide safe, effective nursing foot care.
2Information We Collect
We may collect the following categories of information in order to provide nursing foot care services and maintain appropriate clinical records:
Full name, date of birth, contact phone number, and email address
Home address, facility name, or care setting where services are delivered
Relevant medical history including diabetes, vascular conditions, medications, and nursing observations made during your visit
Booking history, service dates, and payment records (no full card numbers stored directly by us)
Messages, calls, or emails exchanged with our team through our HIPAA-compliant platform
Basic analytics data collected by Squarespace when you visit our website, such as browser type and pages visited
3How We Use Your Information
We apply the minimum necessary standard — meaning we only use the minimum amount of information needed for each specific purpose. We use your information for the following:
Providing Nursing Foot Care
To schedule appointments, deliver services, document clinical observations, and maintain nursing records required for safe, ongoing care.
Care Coordination
When a referral to a physician or podiatrist is necessary, we may share the minimum relevant information with your medical provider to ensure continuity of care — with your knowledge.
Payment Processing
To process and collect payment for services rendered through our PCI-compliant payment processor. We share only the minimum information required for billing purposes.
Service Improvements
To improve the quality of care and operations — using de-identified or aggregated information only, never individual PHI.
Legal Compliance
To comply with legal obligations including mandatory reporting requirements, court orders, or requests from law enforcement or public health authorities when required by applicable law.
4How We Disclose Your Information
We do not sell, rent, or share your health information with third parties for marketing purposes — ever. Any use or disclosure of your PHI not described in this policy requires your separate written authorization, which you may revoke at any time.
We may disclose your information to:
Your Healthcare Providers
When a referral or care coordination with your physician or podiatrist is clinically necessary and relevant to your foot health.
Business Associates
Third-party service providers who support our operations — such as our scheduling platform, payment processor, and communications provider — under signed Business Associate Agreements (BAAs) as required by HIPAA.
Legal or Regulatory Authorities
When required by law, including court orders, mandatory public health reporting, or law enforcement requests under applicable California and federal law.
To Prevent Serious Harm
When necessary to prevent or lessen a serious and imminent threat to the health or safety of you, another person, or the public.
5Your HIPAA Rights
As a patient of RNscrub Foot Care, you have the following rights regarding your protected health information. To make any request, please contact us directly.
Right to Access Your Records
You may inspect and obtain a copy of your health information we maintain, in paper or electronic format, within 30 days of request. A reasonable fee may apply.
Right to Request an Amendment
If you believe your records are incorrect or incomplete, you may request a correction. We may deny the request in certain circumstances and will explain why in writing.
Right to an Accounting of Disclosures
You may request a list of certain disclosures we have made of your PHI, covering the six years prior to your request.
Right to Request Restrictions
You may request limits on how we use or disclose your PHI. We must comply with requests regarding disclosures to a health plan when you pay out of pocket in full.
Right to Confidential Communications
You may request that we contact you only by a specific method or at a specific location. We will accommodate all reasonable requests.
Right to a Paper Copy of This Notice
You may request a printed copy of this Privacy Policy at any time, even if you have agreed to receive it electronically.
Right to Breach Notification
In the event of a breach of your unsecured PHI, we are required to notify you without unreasonable delay and no later than 60 days after discovery of the breach.
6Your California (CCPA) Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). Note that health information protected under HIPAA or the CMIA may be exempt from some CCPA provisions — in those cases, HIPAA and CMIA protections apply.
California Privacy Rights
Right to Know
You may request disclosure of the categories and specific pieces of personal information we have collected about you, the sources, the purposes, and any third parties it has been shared with in the past 12 months.
Right to Delete
You may request deletion of personal information we have collected about you, subject to certain legal exceptions such as compliance with legal obligations or completion of a transaction.
Right to Correct
You may request correction of inaccurate personal information we maintain about you.
Right to Opt Out of Sale or Sharing
RNscrub Foot Care does not sell or share your personal information for cross-context behavioral advertising. No opt-out is required, but you may contact us to confirm this at any time.
Right to Non-Discrimination
We will not discriminate against you for exercising any of your CCPA rights. You will not receive a different level of service or different pricing for making a privacy request.
Right to Limit Use of Sensitive Information
To the extent we collect sensitive personal information (such as health data), we use it only to provide the services you have requested. We do not use it for additional purposes without your consent.
7Our Legal Obligations
RNscrub Foot Care is legally required to:
Maintain Privacy & Security
Maintain the privacy and security of your protected health information in accordance with HIPAA, CMIA, and CCPA.
Notify You of Breaches
Notify you promptly — and no later than 60 days — in the event of a breach of your unsecured PHI that poses a risk to your privacy.
Abide by This Notice
Follow the terms of the privacy notice currently in effect and obtain your written authorization for any uses or disclosures not permitted by this policy.
8Data Security
We implement reasonable physical, technical, and administrative safeguards to protect your health information from unauthorized access, disclosure, alteration, or destruction. These include:
Electronic Records
Electronic health records and communications are stored and transmitted securely through HIPAA-compliant platforms with appropriate access controls.
Payment Security
Payments are processed through a PCI-compliant processor. RNscrub Foot Care does not store or have direct access to your full payment card details.
Access Controls
Access to your health information is limited to authorized staff members who need it to provide or support your care.
9Secure Communications
RNscrub Foot Care uses Quo (formerly OpenPhone), a HIPAA-compliant communications platform backed by a signed Business Associate Agreement (BAA), for calls and text messages. Communications through this platform meet HIPAA Privacy and Security Rule requirements.
How to Reach Us Securely
📞 Call or Text (HIPAA-compliant): (650) 855-2650
✉️ Email: [email protected]
📝 Contact Form: rnscrubfootcare.com/contact
If you contact us through standard unencrypted email or other channels outside our platform, please be aware those methods may carry additional privacy risks for sensitive health matters.
10Cookies & Website Data
Our website is hosted on Squarespace, which may collect basic analytics data such as browser type, pages visited, and general geographic location to help us understand site performance. This data is aggregated and anonymous and is not linked to your personal health information.
We do not use tracking cookies for advertising or sell website visitor data to third parties. You may adjust your browser settings to limit cookie collection at any time.
11Changes to This Privacy Policy
RNscrub Foot Care reserves the right to update this Privacy Policy at any time. Changes will be posted on our website with a revised effective date. We encourage you to review this policy periodically. Changes will apply to information we already hold about you as well as information collected going forward.
12Questions & Contact
If you have questions about this policy or how your information is handled, please contact us directly. We are happy to help.
📞 (650) 855-2650 · ✉️ iskander@rnscrubfootcare.com · 📝 Contact Form
In accordance with applicable law, individuals also have the right to contact the relevant federal or state privacy authority regarding concerns about how their health information is handled.
RNscrub Foot Care — California Licensed Nursing Services
This Privacy Policy is effective as of April 4, 2026. We do not sell your personal information. All health information is handled in compliance with HIPAA, CMIA, and CCPA.
Hours Of Operation:
(Please Click Book for Available Time Slots).
Monday: 8 am–5pmTuesday: 8 am–5 pmWednesday: 8 am–5pmThursday: 8 am–5pmFriday: 8 am–5 pmSaturday: 8 am–5pmSunday: 8 am- 5 pm Serving San Diego County & Santa Clara County — Silicon Valley
We proudly provide mobile services in:
Santa Clara County: San Jose, Santa Clara, Sunnyvale, Cupertino, Saratoga, Milpitas — Now Accepting Appointments!
San Diego County: La Jolla, Encinitas, Del Mar, Rancho Bernardo, Carlsbad, Escondido, El Cajon, National City, Oceanside, Clairemont, Mira Mesa, Scripps Ranch, Chula Vista
Additional Surrounding Service Areas (for an additional travel fee, please inquire for total cost):
📍 Not sure if we cover your area? Contact us to confirm service availability.
**Please note: For the safety and well-being of our team and our business, we may occasionally need to refuse service. We truly appreciate your understanding.
**The information on this site and the services provided are for nursing care and educational purposes only and are not a substitute for professional medical diagnosis or treatment by a Podiatrist or MD. RNscrub Foot Care provides specialized nursing foot care and education. Our services are not a substitute for professional medical advice, diagnosis, or treatment by a physician or podiatrist. We do not diagnose medical conditions.
**"Standard email and text are not secure. By contacting us via these methods, you acknowledge the privacy risks associated with unencrypted communication."
Call/Text Phone: 650-855-2650
Email: iskander@rnscrubfootcare.com